Ministry of Transportation: Nine major problems exist in online car-hailing platforms
Yesterday, the relevant person in charge of the Ministry of Transport notified the relevant situation of the recent on-site inspection of the online car-hailing platform company. According to the preliminary investigation, there are nine major problems, including the hidden public safety problems of online car-hailing and ride-hailing platforms; the huge hidden safety problems of ride-hailing products; and the outstanding problems of illegal operation. During the rectification period, there was a problem of difficulty in taking taxis in some areas of my country, but it did not appear on a large scale. The Ministry of Transport will guide the cruise car companies in various places to increase the investment in night transport capacity.
The security risks of online car-hailing platforms are huge
Yesterday, the Ministry of Transport held a regular press conference to respond to the recent hot topics of online car-hailing.
At the press conference, Wu Chungeng, a spokesman for the Ministry of Transport, said that in response to a series of major safety incidents that have occurred in online car-hailing recently, since September 5, the new forms of transportation will be coordinated by relevant member units of the Inter-ministerial Joint Conference and emergency response. The management department and others have formed a special inspection team for the safety of online car-hailing and ride-hailing.
The inspection team has successively stationed in Didi Chuxing, Shouqi Car-hailing, Shenzhou Special Car, Cao Cao Special Car, Yidaoyongche, Meituan Travel, Dida Travel, AutoNavi and other online car-hailing and ride-hailing platform companies to carry out special safety inspections. At present, a preliminary inspection report has been formed through on-site inspection, data docking, inquiries, and analysis and summary of platform companies.
Wu Chungeng said that after sorting out and summarizing, the inspection team found that Didi Chuxing and other online car-hailing and ride-hailing platform companies mainly have huge potential public safety problems; ride-hailing products have huge potential safety problems; the foundation of emergency management is weak and inefficient; illegal operation problems Prominent; the main responsibility of production safety is not implemented in place; the integrity of the enterprise platform is seriously lacking; personal information security issues are prominent; social stability risks are prominent; suspected of industrial monopoly and other nine problems.
Wu Chungeng introduced that while the inspection team found problems, it also put forward a series of preliminary suggestions for rectification and handling of the problems. In the next step, the inspection team will submit the inspection report to the inter-ministerial joint meeting for the coordination and supervision of new forms of transportation for deliberation, and guide relevant law enforcement departments to deal with relevant violations of laws and regulations seriously and eliminate potential safety hazards. At the same time, the inspection team will also urge platform companies to strictly rectify problems, strictly implement responsibilities, and rectify problems and hidden dangers in place.
"Difficulty in taking a taxi" exists locally but does not appear in a large area
In September of this year, some online car-hailing platforms suspended online car-hailing and ride-hailing services. In some cities, it was difficult to get a taxi during peak hours or at night, and illegal operations such as black cars and black motorcycles returned.
In response, Wu Chungeng responded that, in addition to the special safety inspection, in order to promote the healthy development of the industry and ensure the safety of passengers, various online car-hailing platform companies are accelerating the compliance process in accordance with relevant requirements, and the supply of compliant transportation capacity is increasing. And gradually replace the "black car" market. The problem of difficulty in getting a taxi in some areas and individual periods still exists, but in general, there is no difficulty in traveling in a large area, and it has not been greatly affected, and the public travel order is normal recently.
Encourage online car-hailing platform companies to increase night capacity
Wu Chungeng said that in response to the difficulty of getting a taxi in some areas, the Ministry of Transport is also guiding local governments to actively take various measures to ensure convenient travel for passengers. The first is to encourage cruise car companies and online car-hailing platform companies to increase capacity guarantees to ensure the supply of capacity at night, especially in densely populated areas such as airports, railway stations, bus passenger stations, and business districts, to meet the needs of the masses. The second is to urge taxi companies to do a good job in driver management, and severely crack down on refusing to take, detouring, picking up customers, and charging indiscriminately. Once again, it is to guide urban public transport companies to increase the frequency of departures, extend the operating hours, and reasonably open night buses. The last is to crack down on illegal operations and maintain the order of fair competition in the market.
Didi's safety function upgrade
A reporter from Beijing Youth Daily learned from Didi that Didi is actively guiding drivers to sign up for exams and vehicle certification, and to promote the full compliance of online car-hailing. From September 27, the driver terminal will randomly check face recognition.
Didi announced the latest safety rectification measures. According to reports, Didi will continue to conduct safety audits for all drivers, requiring no criminal record and passing three verifications. In addition to the daily face recognition of the driver before leaving the car, from September 27, the face recognition will be randomly checked during the driver's order-taking interval, and the order will be accepted only after the pass.
At the same time, Didi will continue to optimize and improve the one-button alarm function at both ends of the passenger and driver. On September 27, the driver-end app launched the emergency contact function, which can be used by express (including carpool, Uber and preferential), special car and luxury car drivers.
At present, the "Safety" channel has been launched in the Personal Center of the Passenger App, where users can view the safe travel guide and detailed descriptions of various safety functions; the safety channel has been online for 10 days, and the total number of page views has exceeded 10 million.
The passenger app has launched a reminder that "minors must be accompanied by a guardian when riding on Didi" (including car-hailing). The platform is currently exploring an effective protection mechanism for minors' safe travel.
According to the relevant person in charge, at present, the customer service has established a special work docking group for police investigation and certification. From September 30, the police investigation process will be further accelerated under the premise of compliance with laws and regulations. If you pretend to be a police officer to obtain user information, you will bear legal responsibility.
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